Airport car service with kids and pets
Your pets are welcome to ride with you, and your children travel in the child seats you bring, which your chauffeur can help install. Here is how an airport ride works for a family, from choosing the car to meeting your chauffeur at SFO, Oakland or San Jose.
Traveling with children
Bring the child seats your children use. When your chauffeur arrives, they can help you install each one, so the seats are in and ready before the car moves off.
Children count as passengers when you choose the car, and their seats, a stroller and the family's bags all take room. Count everything before you book, and pick a class that holds it all.
Your chauffeur loads and unloads every bag, at home and at the airport, so your hands stay free for the children.
Traveling with pets
Pets are welcome. Your pet rides with you, to the airport or home again after you land.
A question about your pet before you book? Call us at (415) 881-6199; the phone is answered from 7am to 9pm.
Choosing the car for a family
Pick the class by the number of people and by the luggage, child seats and stroller included. Each class carries the passengers and bags below.
| Class | Passengers | Bags |
|---|---|---|
| Executive, Luxury or VIP Class Sedan | 2 | 2–3 |
| Executive or Luxury SUV | 6 | 5–6 |
| Luxury Sprinter | 14 | 10+ |
In a sedan, the 3rd seat is in front, beside your chauffeur. With children along, an SUV gives you more seats in the back.
Traveling with grandparents or another family? A group can book several vehicles for the same flight. Compare all 6 classes on our fleet page, or see our SUVs.
Meeting your chauffeur at the airport
Give us your flight number when you book, and we track the flight. Your 45 minutes of free waiting begin when the plane lands, which leaves time for a diaper change, a slow walk to baggage claim or a stroller to unfold.
With meet-and-greet, your chauffeur waits inside at baggage claim with a sign bearing your name, then helps with the bags from the carousel to the car. It has an extra fee, shown in your quote.
If you choose the curb instead, your chauffeur waits nearby. Once you have everything and everyone, call or text, and the car comes to the arrivals curb.
After an international flight, look for your name where you leave customs: that is where a meet-and-greet chauffeur waits.
Going to the airport
You choose the pickup time for your flight. Before pickup, a text gives you your chauffeur's name, phone number and the car to look for, so the children can watch for it too.
Book online at any hour, at least 2 hours before pickup. With shorter notice, call us: if a car is available, we can still take the ride. We drive 24/7, so an early departure or a late landing is no trouble.
The price you are quoted is all-inclusive: the 15% gratuity, tolls, parking and airport fees are already counted. Cancellation, cleaning and the other rules are in our Terms.
How we can help
Our airport transfers page covers every airport we serve, from SFO, Oakland and San Jose to Sacramento and private terminals. For short answers on booking and prices, see our questions and answers.
